I played around with Lazy Base and Zoho. Zoho's database looked familiar to me, so it was fairly easy to use. When I was going to LazyBase, I thought to myself, "oh, no - not another login and password to remember!" I was very pleased to see that there wasn't one. That in itself makes it worth recommending. I found that one a little more cumbersome, but certainly easy enough.
For most of my recordkeeping, I find it just as easy to use Excel to keep track of things vs setting up a database and entering information there. I can just re-sort the spreadsheet to see what I want rather than having to query a DB. For example, I've done some of our CDs on a spreadsheet - mainly to have something to take along if I go to Cheapo's or somewhere like that. Having the spreadsheet (many pages, now) helps keep me from buying something I already have. When you have well over 2000 (at last count) CDs it's hard to remember what you have. Perhaps I should weed! Now - there's a novel idea. :-)
I certainly would use Zoho or lazybase for customers. I think since Zoho has more functionality, I would recommend that first, since there generally is more need for word processing, etc, than databases here.
I think Efolio could be very useful, especially for jobseekers or artists seeking work. It's easy to just refer someone to a website so they can see what you've posted for your portfolio, resume, etc. I think some of our customers might find it too challenging. but those with a little tech savvy will feel right at home. A library could even use it to show customers what they can do there.
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